California Teleconnect Fund (CTF)

The CTF program was established in 1996 by the California Public Utilities Commission to assure the affordability of telecommunications services to targeted public service organizations. The program is funded through a surcharge on all intrastate telecommunications services provided in California. The collected funds are used to fund discounts on Eligible Telecommunications Services for the following qualified organizations in California:
  • Schools
  • Libraries
  • Community-Based Organizations
  • Hospitals & Health Clinics
  • Community Colleges
The CTF program provides a 25% discount on eligible voice services and a 50% discount on eligible broadband internet and data services to qualified organizations.

Services Covered Under the Discount

  • Access Bandwidth
  • Basic Business Lines
  • Broadband Internet
  • Dedicated Internet Access
  • Ethernet VPN Access
  • SIP Trunking
  • T1 Access
  • UC Cloud Hosted Voice Services

Long Distance, extra features, usage, equipment, and so on are not eligible for CTF discounts. For bundled products/services that combine eligible and non-eligible services, carriers must allocate charges and calculate discounts on only the eligible service components.

Eligible organizations must apply to the California Public Utilities Commission for approval for CTF discounts. For official program requirements including eligibility, application process, instructions and eligible services, please refer to the CTF website.

Approved Applicants

Approved applicants should submit a copy of their CTF approval letter to an Allstream Customer Care representative or CTF Coordinator within 30 days of the date of the approval letter.  If this is done, the effective date of the CTF discount will be the date the CPUC received your CTF application. Otherwise, the effective date will be the date that you provide your approval letter to Allstream. It may take one or two billing cycles for the CTF discount to be reflected on the invoice.

Contact Us

Electric Lightwave, LLC dba Allstream
18110 SE 34th St.
Building One, Ste. 100
Vancouver, WA 98683

CTF Coordinator
Monica A. Canaday
1 (360) 558-4250

Customer Care
1 (866) 468-3472, Opt. 2