Canadian Customer Support

Getting help is easy at Allstream! We value your business and understand that your telecommunication services are an important asset when it comes to the success of your business

Online Support & Self-Service


Customer Support

Technical Support

Phone: 1-866-282-0111 (service available 24/7)

Product Group Support

Voice and Data

Unified Communications

Repair Call Centre 1-888-733-5744

SIP Trunking

SIP Trunking Support Guides

Accounts Receivable Management

Billing and Service Changes


For service disconnects, please send an email to and copy your Account Representative.

  • An order number will be generated and communicated. Please remember we require:
    Circuit IDs, Address Information, and Site contacts (for equipment retrieval).