Enterprise-class communications solution
The complexities of modern business demand a communications solution with advanced capabilities and powerful tools that enable collaboration and rapid decision making.
These Unified Communications & Collaboration (UCC) tools are integrated into UC Cloud Voice allowing the easy flow of communication among and between devices, be that desk phones, PC’s, softphones, mobile devices or smart tablets.
Just as a line is the shortest distance between two points, unified communications allow businesses to make the fastest possible decisions and transactions. UCC allows users to communicate in whatever manner best suits their needs or situation. You’ll still enjoy all the features you’re used to having with your traditional PBX, and the latest features and flexibility available in a cloud based solution.
Complete Solution Made Easy
Allstream’s UC Cloud Voice makes it easy by letting you replace the costs, manpower and complication of managing your communications on site with a service that manages it all—phones, voice, collaboration, installation and ongoing support—for you in the cloud.
We also provide project coordination, place and testing of phones, user training and support so that you’ll experience a seamless transition and experience the productivity improvements instantly. Learn more Implementation Overview.
Industry Leading UC Features
UC Cloud Voice utilizes Mitel software, a recognized industry leader by 3rd party market analysts such as Gartner and Forester Research.
Secure Clear Voice Conversations
You’re assured great call quality, reliability and advanced security provided by encrypted voice tunnels that guard all conversations.
Powerful Collaboration Tools
Quickly connect and collaborate real time for improved teamwork and communication with features that include integrated presence, chat, desktop sharing, instant messaging and more.
Use the industry’s most comprehensive portfolio of IP desktop devices from Mitel. Designed with modern office aesthetics in mind, these business phones provide users with easy, intuitive access to the feature-rich telephony applications. Some include color displays, innovative “Mobile First” capabilities and Mitel’s exclusive MobileLink integration.
Reliability & Business Continuity
Receive high availability with a distinct dedicated UC instance isolated from other customers as we provide proactive monitoring in our environmentally controlled data centers. Business continuity is built in with calls able to be redirected to mobile devices during an outage so you never miss important calls.
Never miss a call – your calls can ring multiple devices and you can move active calls between devices without interruption. With our Mobile App seamlessly collaborate thru voice, chat, presence, and video on your personal mobile device.
Improve customer engagement by adding Contact Center tools to provide your customers with personalized and responsive care to support appointment scheduling or a large call center.
Simplified Management Portal
Easy to use cloud-based administration and user portals provide you with the ability to modify system programming and customize features on your phone quickly and efficiently.
Simplify management with one provider for everything you need from managed network connections to your site, phones, SIP Trunking, voicemail and desktop clients for collaboration.
Lower Your Costs
With UC Cloud Voice you get access to the latest technology for one predictable monthly cost and you avoid the capital expenses associated with on premise PBX systems.
- Product Overview
- Implementation Overview
- Episciences Case Study – Thriving Skin Care Company Chooses UC Cloud Voice to Support Growth
- PRO Youth & Families Case Study – Non-Profit Looks up to the Cloud for a Long-Term Communications Solution