Why Allstream for Cisco?

First in Canada

Allstream was the first service provider in Canada to launch a Cisco-powered collaboration solution over a national MPLS and SIP network. We were also the first national provider in Canada to offer SIP Trunking and the first provider to certify all leading PBX solutions in the market with our SIP Trunking service.

Our technicians and engineers bring over thirty-five years of experience delivering the most advanced communication and networking technologies to Canadian businesses. As an Allstream customer, you can be sure that your migration to our HCS platform will be simplified and carefully managed every step of the way.

Allstream Stands By Your Success

We recognize that customers today want to work with a provider that’s easy to do business with and makes commitments they stand behind. We will provide:

  • Customer Success Manager – a single point of contact to oversee the delivery of your solution from contract through installation to acceptance & beyond.
  • Delivery Date – shortly after contract signing, we will work with you to set a firm installation date to which we will be accountable.
  • Service Resolution Expert – in the event that you contact us with a problem or concern, we’ll assign an expert to own the issue from start to finish while keeping you in the loop until everything is resolved.
  • First Bill Walkthrough – the option to have us walk you through your first bill or sales quote, checked for accuracy against your contract.
  • Technology Updates – we will regularly invite you to participate in events to keep you up to date on the latest that technology has to offer and how you can leverage it to achieve your business outcomes.
  • Customer Reference – we’ll connect you directly to an Allstream customer so that you can learn more about what it’s like to do business with us.

Our Partners

We partner with the best in the industry.

As a longtime partner of Cisco Systems with Gold and Master Collaboration designations (amongst many others), Allstream has earned the highest award for Customer Satisfaction Excellence in the industry-leading vendor’s Channel Partner Program. The Cisco award recognizes Allstream’s commitment to superior service as a core value for our company and a key driver in our success.

We partner with the world’s best to deliver the best solutions for our customers. For a complete listing of our technology partners, visit the partners section of our website.