Unified Communications Cloud Voice​

Increase productivity, reduce costs and optimize your communication with cloud-based technology

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Take advantage of this managed cloud communications solution with phones, voice, collaboration, installation and ongoing support — all in a simple monthly service.

You’ll enjoy all the features you had with your traditional PBX, enhanced by the latest applications and flexibility of cloud-based technology.

Integrate with
Microsoft Teams™

Add Call2Teams to your unified communication cloud voice system to make and receive calls using MS Teams™.

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Key Benefits

Cloud Solutions

Select the flexible cloud offer that works best for your business.

Comprehensive Portfolio
Everything you need for your full-featured voice offering including mobility, collaboration and contact center options.
Customer-Centric Installation and Management
Simplify installation and management with dedicated project management, on-site testing, placement of phones and training combined with ongoing support from a local team of experienced experts.
Simple Consolidation
Streamline your communications service with one vendor, one bill, project coordination across services and connectivity implementation.

Technical Support

Increase first call resolution with support calls going directly to technicians.

Single Instance
Gain flexibility and power with your own instance of call control, applications and SIP trunking.
Increased Availability
Never miss a call. Ring multiple devices at once or move active calls between desktop and mobile devices, without interruption.
Cross-Border Communication
Expand your team communication system across physical locations and countries (US and Canada only).
Maintain Business Continuity
Stay in touch during outages with automatic redirects to alternate devices (including mobile phones).
High Availability Services
Enjoy an always-on communication system that’s monitored 24/7 in our environmentally-controlled data centers.

Quality Monitoring and Analytics

Record, analyze and evaluate customer interactions with tools that provide real time business intelligence, gaining insight into processes, emotion, service quality, and more.

Upgrade your existing business phone system!

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Keeping your business operations
running smoothly, from anywhere.

Allstream’s Unified Communications Cloud Voice service has many solutions that can help power your business continuity plan and keep your remote workers productive, from anywhere. Here are some examples that you may want to consider.

Extend your office environment to home offices.
Connect to your corporate voice network from home with a UC softphone client downloaded on to your work or home PC. To further enhance your employees’ home experience, provide your employees with IP telephones that connect back to the corporate system and function as if they are in the office.
Easily collaborate with co-workers.

Download the unified communications client to work or home PCs and give your home workers full visibility and presence of other employees, chat, conferencing and collaboration.

Integrate with Microsoft Teams
The Allstream MS Teams Add-on license turns your MS Teams Client into a SIP Softphone on your UC Cloud Voice or On-Premise Mitel system. This allows for seamless integration to your existing communications infrastructure.
Away from your home office and don’t want to miss a call? No problem!
Twin your office phone at home to your mobile device so calls ring your mobile device. You can also add the mobile softphone app to your mobile device to have presence and availability as well as chat and call control features right on your mobile.
Allstream is here to help you find the UC Cloud solutions that are right for your organization and continue working alongside you for the long term with expert training and implementation.

Thinking about updating your business phone system?

Evaluate the options available for your business’ new phone system, and which deployment is best for you: on-premise, cloud, or hybrid.

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Key Features

IP Phones

IP Phones

Our phones provide easy, intuitive access to the features your modern business needs, while being designed with the latest in office esthetics.

Powerful Collaboration Tools

Powerful Collaboration Tools

Connect and collaborate in real-time with colleagues no matter their location. Our collaboration tools integrate many of the features you see in the app world, such as integrated presence visibility, instant messaging (IM), desktop sharing and more.

Mobile App

Mobile App

Move between your desktop and mobile devices with the Cloud Voice mobile app for calls, chats, video calls, and presence notifications, available for both iOS and Android.

Simplified Management Portal

Simplified Management Portal

Both administrators and users can manage their Cloud Voice features and settings through a web-based portal.

Contact Center

Contact Center

Create tailored customer support experiences with Contact Center and increase customer engagement with your business.

More Features Available

UC Cloud Fax

A modern fax solution that enables you to receive and send faxes from your email client.

Allstream Call Recording Icon

Call Recording

Seamlessly capture, archive, organize, playback and share voice recordings for quality control, to resolve disputes, and improve customer service.

Success Story | Kerby Centre

As a non-profit organization, this full-service senior center needed to upgrade their phone system for long-term flexibility, scalability. Learn how they gained a UC solution with a predictable monthly fee.

> Read More

Why Choose Allstream?

Customers trust Allstream to provide the connectivity and collaboration products they need to make their businesses grow. Our unified communications (UC) experts are highly trained and participate in regular certification programs to stay updated on the latest technology. We’ll make sure to create the UC combination that’s got the right balance of performance, quality and reliability for your business.

Let us take care of your collaboration and communication needs so you can focus on what matters most to your business.

We make it easy.

Getting started with Unified Communications Cloud Voice is simple. We’ll ask you a few introductory questions, then get right to the options and pricing we think would work best for you.

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