Hybrid Cloud Voice

Leverage your existing infrastructure and resources with a powerful cloud and on-premise solution.

Hybrid Cloud Voice

Leverage your existing infrastructure and resources with a powerful cloud and on-premise solution.​

Hybrid Cloud Voice lets you combine the benefits of an on-premise PBX with the flexibility and management of the cloud.

You’ll retain the investment you’ve already made and gain powerful collaboration tools for real-time communication, all combined in a monthly fee.

Key Benefits

Integrate Existing Resources
Easily integrate existing networks and infrastructure with Hybrid Cloud Voice’s modern cloud collaboration apps.
Customer-Focused Installation and Management
Simplify installation and management with dedicated project management, on-site testing, placement of phones and training combined with ongoing support from a local team of experienced experts.
Technical Support
Increase first call resolution with support calls going directly to technicians.
Lower Your Costs
Reduce and optimize the monthly costs associated with typical premise-based phone systems.
Easy Future Cloud Upgrades
Easily upgrade your service in the future to a full Cloud Voice solution and keep the same phones, features and menus.
Single Provider
Optimize your third-party vendor management by consolidating your managed communications services with Allstream.

I’m interested. Can I talk with an expert?

Contact sales

Why Choose Allstream?

Customers trust Allstream to provide the connectivity and collaboration products they need to make their businesses grow. That’s why we’ve created a variety of unified communications (UC) products that are flexible for any situation. We created our UC products to be flexible enough to grow with your business and provide you a seamless pathway to a fully cloud-based digital transformation.

Through our partnerships with vendors like Mitel, we’re able to offer a wide variety of UC products and services to our customers. So you can choose a fully cloud-based solution or a hybrid one that lets you take advantage of your current infrastructure, but still enjoy the benefits of cloud technology.

The choice is yours. We’re here to help.

Key Features

On-premise PBX

Enjoy the benefits of an on-premise PBX with the flexibility of cloud applications and management as your organization makes a measured move towards cloud unified communications.


Choose from a wide variety of IP phones that were made specifically for the call control, providing the best integration possible. Analog phones and devices are also supported.

Cloud Apps

Easily add unified communications applications such as presence, chat, collaboration and a full suite of Contact Center solutions.

Simplified Management Portal

Both administrators and users can manage their Hybrid Cloud Voice features and settings through a web-based portal.

Contact Center

Create tailored customer support experiences with Contact Center and increase customer engagement with your business.

We make it easy.

Getting started with Hybrid Cloud Voice is simple. We’ll ask you a few introductory questions, then get right to the options and pricing we think would work best for you.

Contact sales