Helpful information to make better decisions for your business
eBooks & White Papers
Every organization needs a business continuity plan. Learn how a well thought out plan will give you the guidance to keep conducting business even when everything around is in chaos.
Businesses that plan for unexpected disruptions are more likely to survive and thrive afterwards, ready to meet market demands with innovative solutions. Is your organization ready for the future and the unexpected?
Do you want to position your company for long-term success? Learn why you must adopt communication and collaboration strategies that include web and video conferencing.
Checklists & Guides
In an uncertain world, it’s important to look ahead and consider how to prepare and position for the next disruption. With a little foresight and planning, disruptions can be more manageable and have less impact on the customer experience.
Global economic crises, national emergencies, natural disasters or even a typical data outage can derail your company. Are you ready for the next emergency?
As employees look for more flexible work options, technology innovation is steadily increasing. How are leaders to navigate this changing landscape while maintaining productivity and employee satisfaction?
Customer service has always been important for the long-term health and growth of the business, but recent innovations and trends for contact center technologies have accelerated the need to respond to customers in new ways.
Modern businesses increasingly rely on online collaboration tools, including web and video conferencing platforms. Wherever you are in implementing web conferencing, here are the steps you can take to help ensure a successful adoption.
Remaining guest-focused, staying competitive and weathering disruptions has never been more difficult—and at the same time, more important—than it will be during the recovery from the COVID-19 pandemic. Is your organization ready?
There is no question that the hospitality industry still faces a long road to recovery post-2020. The guest experience has fundamentally changed. Hotels have no choice but to reimagine their business strategies.Hospitality experts from Mitel and VTech will join us to discuss the changing future of this industry, and the trends that must be considered to minimize the financial impacts and keep guest and employee experience top of mind.
Join Elaine Adamson and Megan Crowhurst as they talk with Allstream’s Paula Wiley about people management and legal recommendations around productivity, including health and safety as you prepare to return to the office.
B2B Technology influencer Evan Kirstel, Leadership advisor Elaine Adamson, and Allstream’s VP of Strategic Customer Segment Brent Wyman discuss how best to support and engage your employees through these uncertain times.
Considering that many business systems are moving to a cloud model, does it make sense to stay with an on-premise communication system? Here are five factors to consider when comparing the total cost of a premise-based solution to a cloud-based one.
We talk to Lesley McKibbon, lead project manager for Allstream’s UC operations, about how unified communication tools and managed IT services can keep businesses connected — and productive — during the COVID-19 pandemic.
In the era of cloud, working from home has never been easier. Cloud communication solutions open doors for real-time collaboration across functional and geographic boundaries — and free up the IT department to work on other initiatives.
David Burtnik is an account executive with Allstream, specializing in the hospitality sector. He talks to expertIP about the unique challenges facing the hospitality industry and what lies ahead.
It’s now possible to prioritize traffic and gain instant visibility into your network. Learn how to leverage Allstream's IT CloudView, powered by Cisco Meraki.
From practices to protecting employees to new workplace safety and pandemic response planning, Allstream talks to the experts in an online roundtable about how to safely make the transition from work-from-home back to the office.