Voice Services

Allstream’s Voice Product Group’s role is to enable the sales and support of traditional voice telephony services to enterprise as well as small and medium-sized business customers in the United States and Canada.

 

Allstream offers a full range of voice services that businesses of all sizes can use for their basic communication needs. This includes local access services, which are comprised primarily of Business Lines, Business Line bundles, and ISDN PRI trunk services. Allstream also provides long distance and toll-free services allowing for worldwide calling to and from customer’s businesses. Services are provided over Allstream facilities, as well as over leased facilities from third party providers.

Benefits

Allstream offers broad coverage in Canada and regional coverage in the United States for voice services, allowing many businesses to purchase all their telephony services from a single provider. Allstream owns and operates its own network, which allows it to offer high quality services at competitive prices.

Features

We offer a full set of features that customers expect from their traditional telephony services, including basic dial-tone, access to local telephone numbers, and full support of Local Number Portability. In addition, a full suite of calling line features such as Call Waiting, Voicemail and Call Forwarding are available. Our Toll-free service offers 1-800 dialing and routing services complete with customer self-administration, while our long distance service offers direct dialing access to over 200 international destinations worldwide.

For larger PBX applications, Allstream also offers ISDN PRI trunk service which provides high capacity TDM trunking to your business PBX. ISDN PRI supports a full range of features including DIDs, Release Link Trunk, Virtual Groups, and Local redirect giving you the performance and functionality needed for business critical applications.