Terms & Conditions

Downloads

• • Master Service Agreement / Allstream Terms of Service
  • Zayo Canada Terms of Service
  • Purchase Order Terms and Conditions
  • Terms of Service - Resellers 
  • Terms of Service - Small Business Services
  • Managed Security Services Usage Policy
  • Managed DNS Services End User Agreement 
  • Policies and Info for Services in the U.S.A.
  • Resale of Allstream SIP Services in Canada and The United States
  • 911 Emergency Calls Using Allstream's VoIP Based Services in Canada
  • MiCloud Information and Product Description
  • Minnesota Customer Rights
  • Hosted Collaboration Solution (HCS) Information and Product Description
  • Allstream IP Allocation and Usage Policy

Service Schedules

• • IP-VPN - Service Schedule/Exhibit (Includes Managed WAN/LAN)
  • Internet - Service Schedule/Exhibit (Includes IP Services, DIA, and Cloud Firewall)
  • UC Cloud Voice - Service Schedule/Exhibit
  • VPLS - Service Schedule/Exhibit (Includes Ethernet)
  • SD-WAN and SD-Internet - Service Schedule
  • Wavelength - Service Schedule/Exhibit
  • IP Relay for the Hearing Impaired - Service Schedule
  • Cloud Compute IaaS - Service Schedule
  • Hosting - Service Schedule
  • Recovery Services - Service Schedule
  • Voice Services - Service Schedule
  • SIP Trunking Services - Service Schedule
  • MiCloud - Service Schedule
  • Hosted Collaboration Solution - Service Schedule
  • UC Equipment, Subscription, and Maintenance - Service Schedule
  • Managed Unified Communications - Service Schedule
  • IT - CloudView - Service Schedule
  • Cloud Hospitality - Service Schedule
  • Hybrid Business Service - Service Schedule
  • Hybrid Hospitality - Service Schedule
  • Web and Video Conferencing (WebEx) - Service Schedule