Download Master Service Agreements, Terms of Service and more.
Downloads
- Master Service Agreement / Allstream Terms of Service
- Terms of Service - Resellers
- Terms of Service - Small Business Services
- Managed Security Services Usage Policy
- Managed DNS Services End User Agreement
- Policies and Info for Services in the U.S.A.
- Resale of Allstream SIP Services in Canada and The United States
- 911 Emergency Calls Using Allstream's VoIP Based Services in Canada
- MiCloud Information and Product Description
- Minnesota Customer Rights
- Hosted Collaboration Solution (HCS) Information and Product Description
- Allstream IP Allocation and Usage Policy
Service Schedules
- IP-VPN - Service Schedule/Exhibit (Includes Managed WAN/LAN)
- Internet - Service Schedule/Exhibit (Includes IP Services, DIA, and Cloud Firewall)
- UC Cloud Voice - Service Schedule/Exhibit
- VPLS - Service Schedule/Exhibit (Includes Ethernet)
- SD-WAN and SD-Internet - Service Schedule
- Wavelength - Service Schedule/Exhibit
- IP Relay for the Hearing Impaired - Service Schedule
- Cloud Compute IaaS - Service Schedule
- Hosting - Service Schedule
- Recovery Services - Service Schedule
- Voice Services - Service Schedule
- SIP Trunking Services - Service Schedule
- MiCloud - Service Schedule
- Hosted Collaboration Solution - Service Schedule
- UC Equipment, Subscription, and Maintenance - Service Schedule
- Managed Unified Communications - Service Schedule
- IT - CloudView - Service Schedule
- Cloud Hospitality - Service Schedule
- Hybrid Business Service - Service Schedule
- Hybrid Hospitality - Service Schedule
- Web and Video Conferencing (WebEx) - Service Schedule
- UCCV Collaboration Solution - Service Schedule
- Private Cloud - Infrastructure as a Service - Service Schedule
- US 911 Provisioning - Service Schedule
Service Level Agreements (SLAs)
- Dedicated Internet Access (DIA)
- IP-VPN
- SD-WAN / SD-Internet
- Virtual Private LAN Service (VPLS)
- Cloud Hospitality
- Hybrid Business
- Hybrid Hospitality
- IT CloudView
- SIP Services
- UC Cloud Voice
- Voice Services