Legal & Policies

Terms and Conditions, Terms of Service, Master Service Agreements, Regulatory Information, and other Allstream Policies that impact your use of our website and solutions. All under one roof.

 

Terms and Conditions, Terms of Service, Master Service Agreements, Regulatory Information, and other Allstream Policies that impact your use of our website and solutions. All under one roof.


Accessibility

Allstream is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity.

Legal Disclaimer

Please read this Terms and Conditions document carefully before accessing or using the Allstream Website (“Site”). By accessing, browsing and/or using this Site (“Site”), you acknowledge that you have read, understood and agreed to be bound by these Terms and to comply with all applicable Canadian and U.S. laws and regulations. If you do not agree to these Terms, do not use this Site.

Allstream Acceptable Use Policy

This policy specifies the rights, responsibilities, and prohibited conduct related to the use of Allstream products and pervices by customers of Allstream and users that have gained access to Allstream products and services through customer accounts.

Privacy

Your privacy is important to us. This Online Privacy Notice describes what information we collect, how we collect it, and how it is used, disclosed, transferred and stored. It also describes your choices regarding use, access and correction of your personal information.

Cookies

Cookies are small text files that are placed on a computer or mobile device when the Customer browses Allstream websites and portals.This policy describes Allstream’s use of cookies to help provide customers with the best user experience we can.

Terms & Conditions

Download Master Service Agreements, Terms of Service, and more.

Service Provider PCI-DSS Responsibility Matrix

View or download a copy of the 2019 Service Provider PCI-DSS Responsibility Matrix.
Note: Customized solutions may have a different responsibility matrix which is available on request.