Allstream is committed to providing its customers with a superior customer experience. To better serve our customers, Allstream is in the process of transitioning its voice services from a legacy to a modern Voice Over Internet Protocol (VOIP) service.
Continue reading “Updating Voice Network to The Latest Technology (Canadian Retail Customers Only)”
To meet the growing demand for telecommunications services and numbers in Ontario, a new area code will be introduced in March 2022.
The area code 753 will be introduced and exist within the 343/613 geographic area in Ontario.
Continue reading “Area code addition in Ontario – Area Code 753”
To meet the growing demand for telecommunications services and numbers in Alberta, a new area code will be introduced in April 2022.
The area code 368 will be introduced and exist within the 403/587/780/825 geographic areas in Alberta.
Continue reading “Area code addition in Alberta- Area Code 368”
To meet the growing demand for telecommunications services and numbers in Quebec, two new area codes will be introduced in October 2022.
The area code 468 will be introduced and exist within the 819/873 geographic area in Quebec, and a new area code 263 will be introduced and exist within the 514/438 area of Quebec.
Continue reading “Area code additions in Quebec – Area Codes 468 and 263”
To meet the growing demand for telecommunications services and numbers in Quebec, a new area code will be introduced in October 2022.
The area code 354 will be introduced and exist within the 450/579 geographic area in Quebec.
Continue reading “354 Area code addition in Quebec”
To meet the growing demand for telecommunications services and numbers in Ontario, a new area code will be introduced in June 2022.
The area code 683 will be introduced and exist within the 249/705 geographic area in Ontario.
Continue reading “683 Area code addition in Ontario”
To meet the growing demand for telecommunications services and numbers in New Brunswick, a new area code will be introduced in April 2023.
Continue reading “Area code addition and 10 Digit Dialing in New Brunswick”
To meet the growing demand for telecommunications services and numbers in Saskatchewan and Ontario, two new area codes will be introduced in October 2021.
The area code 474 will be introduced and exist within the 306/639 geographic area in Saskatchewan, and a new area code 742 will be introduced and exist within the 905/289/365 area of Ontario. Continue reading “Area code additions in Canada (Saskatchewan and Ontario Customers Only)”
Configuring your PBX or SIP trunks to route your 911 to the appropriate carriers that provides service on the telephone number.
The 911 service that Allstream provides in Canada, is only for telephone numbers purchased directly from Allstream.
When a phone number is purchased from Allstream, the number is loaded into the 911 Automatic Location Identification (ALI) Database, with the corresponding service location. This helps ensure when a 911 call comes in, the correct service location is provided to Emergency Services. Continue reading “911 Location Accuracy (Canadian Customers ONLY)”
As the upcoming STIR/SHAKEN compliance deadlines approach, many customers have understandably had questions and concerns. To help you navigate the confusion around these new regulations, our Allstream experts have provided answers to the most frequently asked questions about STIR/SHAKEN.
To combat the growing concerns around robocalls, call spoofing, and spam calls in the US and Canada, regulatory agencies in both countries have mandated that telecom providers begin marking calls under new STIR/SHAKEN regulations. The compliance deadline in the US is June 30, 2021, and the deadline in Canada is November 30, 2021. Continue reading “STIR/SHAKEN Compliance: What You Need to Know”