Allstream wins coveted position on 15-year Department of Veterans Affairs NLEC services contract

(Vancouver, WA) December 17, 2020 – North American business communication leader Allstream announced today that it has recently been selected as an authorized service provider on the U.S. Department of Veteran Affairs (VA) National Local Exchange Carrier (NLEC) Next Generation contract. This is a 15-year Indefinite-Delivery/Indefinite-Quantity (IDIQ) contract, valued at over $720 million.

Continuing to build on its commitment to the government sector, Allstream along with their partner Pavelcomm, affirms their position as a leading service provider in the U.S. by providing wired telecommunications services to VA Medical Centers and clinics for a period of 15 years.

  • The Department of Veteran Affairs maintains a complex Information Technology (IT) infrastructure that supports approximately 360,000 VA staff nationwide.
  • These employees serve over 21 million Veterans.
  • The IT is integrated across 152 Medical Centers, 820 Community-Based Outpatient Clinics and 300 Vet Centers

Awarding Allstream the honor of authorized service provider demonstrates the VA’s confidence in Allstream’s ability. It provides the VA a responsive partner who understands the need for communication between their agency and veterans, nationwide.

“Allstream is proud to partner with the VA, contributing to the growth of their telecommunication infrastructure over the next 15 years. This win demonstrates the confidence the VA has in our industry-leading services capabilities,” said Steve Fisher, Chief Operating Officer at Allstream. “Future proofing communication infrastructure is a critical component of the healthcare process. As a company, we continually adapt and evolve, knowing our solutions will ensure the VA has the communication infrastructure needed now and in 2035, to provide the well-deserved care to Veterans across the U.S. This reaffirms our brand commitment to be responsive and scale with our customer’s needs.”

As an authorized service provider on the VA’s NLEC Next Generation services contract, Allstream will support the VA Office of Information of Information & Technology (OIT) by leveraging our advanced data Network. We will provide Session Initiation Protocol Trunk Service (SIP) and traditional wired phone service as well as internet and WAN optimization. By placing the VA Medical Centers on the Allstream network, Allstream makes it easy for the VA to fully develop, upgrade and expand their services across their service territories.

Bonnie Pavel, CEO of Pavelcomm concluded, “the Department of Veterans Affairs needed to have the hustle of small business, coupled with the experience of an established telecommunications provider. This is the perfect blend of both, Allstream and their Teaming Partner, Pavelcomm, to serve the VA. Our team at Pavelcomm, including our Program Manager Renee Houston, look forward to earning business off the NLEC Next Gen Contract and to providing the highest level of customer experience to the VA.”

VA Medical Centers and Clinics demand reliable, scalable, responsive and innovative solutions. Allstream brings best-in-class capabilities coupled with a proven track record of delivering exceptional customer service, responding quickly and a personalized approach to taking care of our customers’ requirements.


About Allstream 

Allstream is a leader in business communications throughout North America. Founded over 170 years ago in parallel with Canada’s first transcontinental railroad, Allstream continually re-invented itself to remain a leading provider of business communication services. Today, Allstream accelerates business innovation through cloud technologies that open opportunities and connect enterprise clients to colleagues, customers and communities. Our work touches our customers every day; our exceptional service helps them advance, communicate, and collaborate. Allstream’s offerings include a range of innovative, highly scalable, managed services including IP, cloud, voice and data solutions for enterprise customers. We combine scalable solutions with exceptional customer service to deliver the latest technology and we’re positioned to help our customers accelerate into the future.

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About Pavelcomm

Pavelcomm is a certified woman owned small business, located in the Pacific Northwest. They have served the healthcare community for over 25 years. Their focus of Teaming Agreements and serving the large Prime Contractors to support the overall contract has allowed Pavelcomm to expand their offerings to include the Department of Veterans Affairs. For more information visit


Allstream Media Contact:
Jennifer Gordon
Marketing and Communications Manager, Allstream

Pavelcomm Media Contact
Bonnie Pavel

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