Allstream Selects Equinox To Supply Business Assurance Solutions

Allstream selects Equinox to supply Business Assurance Solutions. Company licenses protector and telelink platforms

(NASHVILLE, TN) June 19, 2019 – Equinox Information Systems, a leader in the telecom business assurance solutions market, announces today that Allstream has licensed the company’s Protector and TeleLink systems. Allstream selected Equinox earlier this year after evaluating vendors and solutions for these two separate initiatives. Equinox has been helping telecom companies stop fraud, mediate usage data, manage expense, and optimize revenue since 1986.

For the first project, Equinox is implementing the Protector automated fraud management system (FMS). Protector is a comprehensive, scalable solution with a proven record of combatting issues and revenue loss associated with international toll fraud. The automated FMS provides real-time protection, with instant notification of suspicious activity as well as escalated alerts for high-risk incidents. Allstream elected to license the automatic blocking feature to further safeguard their network.

Equinox is also supplying Allstream with TeleLink, which solves business assurance challenges by making usage data actionable. In this case, the system will mediate records from multiple different network sources for delivery to Allstream’s billing systems. As TeleLink processes these records, it compiles and stores a rich data warehouse, so Allstream can further analyze this information, ensure accurate billing, and identify revenue optimization opportunities. They can also output compliance reports.

“This partnership is very exciting for Allstream. It combines Equinox’s data analytics tools with Allstream’s innovative voice products. Our customers trust us to know their business and provide the right solution,” explained Terry Causey, VP Voice Architecture / GM IxS BU at Allstream. “We focus on best-in-class technology to deliver advanced communications to our customers. This relationship with Equinox reinforces Allstream’s commitment to security in the prevention of costly toll fraud.”

“Equinox is thrilled to be Allstream’s solutions vendor for these business assurance initiatives,” said Equinox Information Systems EVP David West. “We are confident in Protector’s and TeleLink’s abilities to optimize revenue and efficiently manage expense, and we look forward to working with Allstream to ensure they maximize these benefits through the applications.”


About Allstream

Allstream is a leader in business communications throughout North America. Founded over 170 years ago in parallel with Canada’s first transcontinental railroad, Allstream continually re-invented itself to remain a leading provider of business communication services. Today, Allstream accelerates business innovation through cloud technologies that open opportunities and connect enterprise clients to colleagues, customers, and communities. Our work touches our customers every day; our exceptional service helps them advance, communicate, and collaborate. Allstream’s offerings include a range of innovative, highly scalable, managed services including IP, cloud, voice, and data solutions for enterprise customers. We combine scalable solutions with exceptional customer service to deliver the latest technology, and we’re positioned to help our customers accelerate into the future.

About Equinox Information Systems

Since 1986, Nashville-based Equinox Information Systems has helped telecom customers around the world address profitability and network efficiency issues. Currently processing over 2 billion customer records a day, Equinox has helped companies in all telecom sectors protect and optimize their revenue. Besides fraud management, Equinox also offers data mediation, usage analytics, revenue/expense management, routing assurance, network analysis, and custom development solutions. The company currently serves cable/MSOs, wireless, wireline, rural independent, CLEC, UCaaS/hosted VoIP, wholesale, and conference calling providers of all sizes and in all service markets. To learn more, visit, or follow the company on Twitter @EquinoxInfoSys and LinkedIn.

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David West
615-612-1200, Ext. 234

For more information about Allstream, please contact:

Jennifer Gordon

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